Insights Archives

Top 4 Technologies To Increase Customer Engagement In 2021

Leave a Comment / eCommerce, Insights / By Van Nguyen

Long before, customer engagement is only limited to traditional ways of advertising and interaction such as flyers and promotions. Nowadays, the definition of customer engagement is constantly changing due to new technologies. With these advancements, businesses would be able to expand their service offerings and enhance their customer experience. In today’s article, we will highlight …

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Omnichannel Marketing Strategies For Retail Stores

Leave a Comment / Insights / By Van Nguyen

Omnichannel is no longer an option, but an essential for retail success. Retailers that embrace an omnichannel marketing strategy experience 91% greater year-over-year customer retention rates compared to businesses that don’t, according to a recent survey by Loyalty360. Understanding the importance of this trend, retailers are investing and coming up with new technologies and strategies …

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6+ Best Free Shopify Apps That You Will Need

Leave a Comment / eCommerce, Insights, Point of Sale, Shopify News / By Van Nguyen

When running an omnichannel business with Shopify, adding apps can bring so much value to your online store. If you are new to the e-commerce industry or just a small business with a limited budget, free apps would be the perfect option to thrive. In this blog, we are going to walk you through some …

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Top 5 Mobile POS Apps For Android

Leave a Comment / Insights / By Van Nguyen

The point-of-sale system has made store management a lot easier. With real-time synchronization between omnichannel, it helps the retailers to manage inventory, track sales, or collect customer information. Good news for mobile users: there are many POS systems that can be compatible with mobile devices, especially Android. In the article today, we will look into …

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How To Make The Most Of Your RMA?

Leave a Comment / Insights / By Van Nguyen

Product return is something most businesses are afraid of as it doesn’t bring any profit, only losses. Running a store smoothly already has so much to worry about while returning merchandise does not help to ease the complexity of store management. This process is a pain as it requires a separate set of employees and …

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What Is A Return Merchandise Authorization?

Leave a Comment / Insights / By Van Nguyen

Returns are one of the main challenges that retailers faced. Such operations entail financial costs in terms of staff and resources. According to CNBC, only half of the return goods can be sold at full cost, the rest will lead to money losses. To make this process easier, the return merchandise authorization has come into play. …

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Top Magento Extensions To Integrate In 2021

Leave a Comment / eCommerce, Insights, Magento News, Point of Sale / By Van Nguyen

Magento is among the most popular e-commerce platforms that retailers all over the world use to power their online stores. To achieve great successes, you can use these top Magento extensions and leverage your business with extra functionalities. Read on to find out the ones that fit your store the most! *The list below is …

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Top Magento Extensions To Integrate In 2022

Leave a Comment / eCommerce, Insights, Magento News, Point of Sale / By Van Nguyen

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Top Marketing Trends In The New Normal State

Leave a Comment / Insights / By Van Nguyen

Almost a year after much of the world went into lockdown, brands are coming to deal with a hard reality: the ‘new normal state’ is, perhaps ironically, going to be a prolonged period of uncertainty that tremendously affects the way we do marketing. The new strain of COVID-19 is now roaming in England and threatens …

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How To Protect Customers In-Store

Leave a Comment / Insights / By Van Nguyen

Businesses and their customers are facing a new reality due to COVID-19, which has completely turned plans upside down and changed our lifestyle. In-store shopping used to be considered an obvious thing for any shopper, to wander around the store, to touch and feel the products with their bare hands, or to experience the good …

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