NetSuite is a cloud computing company providing software to run businesses, such as financing, ERP, CRM, and eCommerce. The NetSuite ecosystem welcomes many additional integrations, and one of the most popular ones is Point of Sale (POS). What exactly should businesses look for in a POS for NetSuite?
Overview
Basic POS features
This may sound obvious, but many businesses often underestimate the ability to conduct basic POS functions. Although NetSuite offers its own point of sale, an integrated POS system can do more specialized tasks, such as service-based POS like restaurants or spas.
In fact, the simplest capabilities of a POS system are what businesses will use the most. They can be:
- Inventory management
- Employee management
- Customer management
- Order management
- Integrated payment systems
- Reporting
An efficient POS system first has to maintain a smooth-running basic operation. Despite the variety in customers and orders, most of your tasks will come down to the selling and buying activities. Even when different businesses need different POS systems, most companies have to make use of these features. Therefore, before going further into the advanced functions, it is crucial to check whether the POS system for NetSuite of your choice can fulfill simple requirements.
Auto-update data
This point directly has an impact on the efficiency of your POS for NetSuite. Make sure to check whether the data can be automatically updated between your POS system and the NetSuite ecosystem. Auto-update data can eliminate manual data processing. In the long run, it can save you a lot of time, labor costs and ensure more accuracy in the data system.
A great example of this is ConnectPOS, a leading point-of-sale integration for NetSuite. ConnectPOS maintains auto-update data such as orders and customers between NetSuite and the POS system. Real-time synchronization helps business owners avoid overlapping and disparities cross-platform. Moreover, there is also an Offline Mode that autosaves the data when there is no Internet connection. This is a useful function that every business should consider to optimize their time and labor costs.
Capability to integrate third-party add-ons
The capability to integrate third-party add-ons is also what to look for in a POS for NetSuite. Many businesses desire more than a basic NetSuite ecosystem, especially large enterprises and multi-store businesses. For example, they may prefer to integrate a Reward Points System that supports them in the loyalty program. Therefore, a good POS for NetSuite should enable users to customize or integrate third-party add-ons. Leaving the door open to any improvements should be welcomed for the growth of any business.
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Omnichannel features
The retail industry is becoming more digitized. Do you know that online shopping is one of the most popular online activities worldwide?
Therefore, a POS system for modern times should also have omnichannel or click-and-collect features, in addition to its traditional functions. When customers want to buy online and pick items up in store or choose home delivery, the POS system should be able to cater to this situation. Moreover, having an omnichannel POS can also help make the most use of the omnichannel features brought by your NetSuite system.
Wrapping up
POS for NetSuite will be a worthwhile integration if you know how to choose the most suitable one for your business. If you are planning to do so, ConnectPOS can be a good choice to consider, with auto-update data and great flexibility. Start your free trial today, or contact our team for more information.