Cashiers are the face of your brand. They play an important part in making customers love your brand and keeping your stores running smoothly with higher accuracy and less fraud. Thus, it’s essential to train your cashiers well before you put them behind the counter. From raising productivity to dealing with difficult customers, the cashier …
A faster line means more sales in the same period of time. Quick checkout process is very important, especially during peak seasons such as Black Friday or Christmas. Here are 3 tips for you to keep your line moving fast, your customers smiling, and sales flowing. Have a fast Point of Sale system This is …
If you have a brick-and-mortar store, it’s likely that you often ask yourself, “How can I get more customers in the door?”. You probably find more reasons to be worried as people are switching to online shopping. However, many researches show that shoppers still like going to the physical stores for different reasons (experience products, …
Summer is about to pass and it’s time for you to plan for another peak season for your small business: back-to-school. It’s a golden chance to reach out to a large, diverse and very important customer group: from parents with young children to college and graduate students. Whether you own a clothing store, bookstore or …
Back-to-School Marketing Ideas for Small Businesses Read More »
There is no doubt: the new star of retail technology is mobile Point of Sale (mPOS). Advantages of a mPOS such as mobility, strong capability, and beautiful design make it the top choice for many retailers with physical stores. To meet the demand, various mPOS solutions are born and it becomes challenging for retailers to …
As many e-commerce are opening brick-and-mortar stores as a way to build a stronger bond with their customers, offer them more shopping options and raise sales, you might start considering your own physical presence too. A physical store requires lots of time, effort and even money, so you need to carefully prepare for it. It’s …
Guide to The First Physical Store for Online Retailer Read More »
Imagine a customer is surfing your stores and encounters several waiting periods while shopping, such as standing in line at physical stores or finding and adding the products in the shopping cart, loading for checkout when shopping online. Such an annoying and inconvenient experience! Those unsatisfied experiences can lead to severe consequences including losing customers, …
How to Speed up Your Shopping Process and Cut down Buyers’ Wait Time Read More »
Customer loyalty should be the main focus for any store, online or offline. It is a key way to increase customer lifetime value, an important metric for eCommerce businesses, as it is much easier and more cost effective to increase your eCommerce loyalty than it is to attract new ones. While customers come and go, …
While Amazon continues to assert dominance over the e-commerce scene in the western world, Alibaba has been increasing their influence over the East. Recently, Alibaba has been setting their sights further afield from their native China, with Southeast Asia becoming a key focus of their investments. Amazon has also made their way into the region, …
7 Latest Retail eCommerce Trends in Southeast Asia That Will Affect Retail in 2018 Read More »
The convenience offered by e-commerce, especially leading companies such as Amazon, Alibaba or Lazada in Southeast Asia, has changed shopping habits, forcing other merchants to consider e-commerce for their own retail strategy to remain relevant with their customers. Though technological disruption is heating up the retail competition, traditional businesses rushing to release their new website …
Avoid these 5 mistakes to help your e-commerce projects succeed Read More »
