5 Must-have Shopify POS Features For Your Omnichannel Business

POS refers to the actual location where customers pay for their purchases in a business. Other than the essential functionalities, you should make sure that your store will function well with the Shopify POS features below.

Multi-store management

While most POS systems assist inventory management in stores, they do not assist businesses with inventory management across different channels, such as numerous retail locations, their online shops, and warehouses. However, whether you have one or several locations, proper inventory management is essential to running a successful business.

ConnectPOS is a system that consolidates your inventory into a single system, allowing you to manage everything from one location. You have to order enough products to meet demand without overstocking, inventory shortages, or tying up too much cash in excess inventory.

Flexible order fulfillment options

Modern shoppers want the freedom to purchase the way they choose. If merchants want to satisfy customer expectations and generate brand loyalty, they must create a buyer’s experience that puts customers in charge, whether it’s online, in-store, or through social media platforms like Instagram.

It might be tough to offer flexible delivery alternatives like click-and-collect or curbside pickup if you choose a POS system that doesn’t interact effectively with your eCommerce platform. So the Shopify POS features need to work effortlessly with the eCommerce platform. This will allow customers to find, buy, and receive orders in the way that is most convenient for them.

Integrated payment processing

Third-party payment processing contracts are notoriously difficult to understand. They may make monitoring cash flow more difficult than it has to be, with unclear costs based on credit card types, hidden fees, protracted payment intervals, and contracts that tie you up for numerous years.

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On the other hand, many POS have Shopify POS features that have built-in PCI-compliant payment processing. Offer all major payment options, from credit and debit cards to Apple Pay and Google Pay, to boost your store’s sales, and manage both in-store and online transactions and payments from Shopify’s simple back office.

Apps and add-ons are great Shopify POS features 

While your POS system will come with a number of built-in functions, you’ll also want the ability to expand its functionality using applications and add-ons. These are essentially add-ons to your point-of-sale system that allow you to accomplish more with the same system.

So find an app to assist you with nearly any task, including marketing and merchandising, shipping, and shop design.

Centralized reporting and analytics

Data and reports can help you recognize patterns, seize opportunities, and make confident decisions. Your Shopify POS features should include data and reports that allow you to keep track of your inventory, income, which goods are selling or languishing, customer purchase history, and employee performance.

While POS data usually refers to information gathered at the point of sale (physical transactions), this might be problematic for a company that sells both in-person and online. You don’t want data that’s compartmentalized per sales channel if you’re a multichannel vendor. You’ll wind up spending numerous hours in spreadsheets looking for the data pieces you need.


Finding the perfect POS software takes some time, but every merchant would need to focus on these 5 Shopify POS features above. Begin by examining your existing requirements, consider your long-term goals, and call us for more detailed advice.

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